TilliT
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  • Home
  • Introduction to TilliT
    • Introduction for New TilliT Customers
    • Videos
  • Getting Started
    • Overview
    • Definitions
    • Set up a Site & Assets
    • Set up an Activity
    • Create an Order
    • Start an Order
    • Next steps
  • Planning
    • Overview
    • Data Gathering
      • Site & Assets
      • Production Orders
      • Activities
      • Shifts & Calendars
      • Materials
      • Process Variables
      • Attributes
      • Articles
      • Checklist
  • Knowledge Base
    • Everyday Usage
      • Layout Overview
      • Login to TilliT
      • Basic functionality
      • Lock screen
      • Pinning Assets
      • Switch Site
      • Next Steps
      • Activities
        • Claiming
        • Completing
        • Manually starting
      • Orders
        • Create adhoc Order
      • Events
        • Raising an Event Using the UI
      • Notifications
    • Scheduler
      • Introduction
      • Feature Overview
      • Scheduler to Digital Operations integration
      • Scheduling
        • Scheduling
        • Orders
        • Scenarios
        • Inventory
      • Configuration
        • Operations
        • Equipment
        • Personnel
        • Materials
        • Availability
        • Optimisation
        • Changeovers
        • Loading data with excel Add-in
      • MVP Setup Guide
    • Insights
      • Activity report
      • Production Report
      • Dashboards
      • Advanced Analytics
        • Sharing dashboard
    • Users
      • User
        • User Confirmation
        • User channels
        • User subscriptions
      • Groups
      • Permissions
      • User authentication with SSO
    • Boards
    • Settings
      • Asset Hierarchy
        • Site
        • Asset
          • Asset Attributes
          • Asset Tolerances
          • Downtime periods
          • Attribute Group
          • Edge data tags
        • Asset class
        • Order Templates
          • Order Template with Unit Conversion
        • Calendar
          • Calendar item
        • Shifts Templates
          • Creating Shift Templates
          • Manual shift patterns
        • Asset Meter
      • Material Definition
        • Material
        • Material group
        • Material attributes
          • Example of material attributes
        • Material tolerance
          • Example of Material tolerance
        • Material component
        • Material conversion
      • Activity Templates
        • Activity template
          • Creating an activity
          • Where
          • When
          • Versioning
          • Building
          • Elements
            • Item types
              • Item properties
                • Active item & hidden expressions
                • Hint
                • Tolerance Source
              • Update Attribute
              • Board Item
              • Raise event
            • Data Types
              • Evaluate Data types & Dynamic Note
              • Note
              • Option list
              • Dynamic option list
              • Barcode
              • GS1 Barcode Scanner
              • Edge data
              • Material Component
              • Image capture
              • Sections
              • Digital Signature
              • Material
              • Dynamic Form Items
              • Inventory Key
        • Activity class
      • Events
        • Event Type
        • Event Relay
        • Event Schedule
      • Articles
      • Integrations
        • Adding Webhook Subscriptions
        • MQTT Integration
        • Receive the TilliT Event
        • Notifications
      • Configuration
        • Attribute
        • Attribute group
        • Tolerances
        • Dashboard group
        • Report Templates
          • Creating and Using Report Templates
        • Process variable
        • Unit of Measure
        • Run Rate Template
      • Translation
      • Audit Log
    • Edge
      • Introduction
      • Before You Start
        • Security / Firewall
        • TilliT Edge
        • Understanding your Networks
        • Common Installation Solutions
        • Managing and Publishing changes
      • Physical Device
        • Setup
      • Using Docker
        • Upgrading a docker container from before 2025
      • Common Data Sources
        • OPC-UA
        • Modbus TCP
        • Ethernet IP
        • Profinet
        • RTLE
        • Simulator
      • Data Tags
        • Data Tag Templates
        • Order Number Tag Template
        • Edge Data Tag Options
      • Edge Triggers
      • TilliT Sensors
        • Connect TilliT Edge to a Wireless Gateway
        • Bind a Wireless Counter to a Wireless Gateway
        • Configure FEN-20 PNP Sensor
      • Troubleshooting
      • Windows Edge Installer
    • History
    • OEE
      • Two Steps to Availability
      • Two Steps to Performance
      • A Step to Quality
    • Track and Trace
      • Before you begin
      • Transaction Types
      • Movement Types
      • Movement Types Field
      • Adding Material Movement to an Activity Template
      • Completing the Activity
      • Reporting
    • Mobile View
      • Device shortcut
      • Unable to enter Negative Numbers
    • Importing, Exporting and Cloning Entities
    • Troubleshooting
  • Tools
    • Excel add-in
      • How to Install the Excel Add-in
        • Excel Online
        • Desktop
      • How to Update the Excel Add-in
      • Loading multiple orders
      • Maintaining Master Data in Bulk
      • Downloading Time-Series Data
    • Staging Environment
    • Ignition Module
      • Installation
      • TilliT Tag Provider
        • Data From TilliT to Ignition
        • Data From Ignition To TilliT
      • Scripting Using the TilliT Module
      • Network Security
  • INFRASTRUCTURE
    • FAQ
    • Architecture
    • Disaster Recovery
    • Software Quality Assurance
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On this page
  • Preamble
  • TilliT Champions
  1. Planning

Overview

This section offers a broad introduction to TilliT, providing a starting point for your journey with the software.

Preamble

TilliT is committed to supporting its customers throughout their journey with the software. The company offers a range of resources to ensure that customers can quickly and effectively implement TilliT into their operations.

This includes training and help documentation that offers a more in-depth look into every aspect of the TilliT suite. Whether it's understanding the capabilities of the software or learning how to use specific features, TilliT's documentation provides detailed guidance and support.

In addition, TilliT provides regular updates and content to keep customers informed about new features, updates, and best practices. By offering comprehensive support and content, TilliT ensures that its customers can get up and running quickly and stay informed throughout their journey.

TilliT Champions

Identifying and appointing a TilliT Champion can be a valuable step in the process of implementing the software. A TilliT Champion is someone who has a thorough understanding of the software, and who can provide guidance and support to other members of the team.

The TilliT Champion should have a deep knowledge of the software's features, capabilities, and best practices. They should be able to identify new configurations and setups that could benefit the business, and provide guidance on how to implement these changes effectively.

In addition to providing support and guidance, the TilliT champion can act as a liaison between the business and the TilliT support team. They can communicate any issues or questions that arise, and ensure that the team is getting the most out of the software.

Overall, the TilliT champion is a critical component in ensuring the success of TilliT implementation. By appointing a dedicated champion, businesses can ensure that they have the support and guidance they need to make the most of the software.

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Last updated 10 months ago