> For the complete documentation index, see [llms.txt](https://help.tillit.cloud/tillit/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tillit.cloud/tillit/knowledge-base/setting-up-tillit/articles.md).

# Articles

An article is a written piece of content that provides information, insights, or instructions on a particular topic or subject.

### Overview

Articles, such as SOPs, are written instructions that outline the steps and procedures involved in a routine or repetitive task within an organisation. They ensure consistency in task performance and promote efficiency, reducing errors and improving quality and productivity. Articles are crucial to organisational governance and are often used to comply with regulatory requirements.

{% embed url="<https://youtu.be/HNFj9Xq3gVY>" %}

## Navigation

{% hint style="info" %}
Go to ***Settings > Articles***.
{% endhint %}

<figure><img src="https://352909507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrNT40XJFAFlAhUX8CcQS%2Fuploads%2FDwQW7N2fLv1mjaIUimLr%2Fimg.png?alt=media&amp;token=d887a12f-228f-4612-a4f9-611b84df2b94" alt=""><figcaption></figcaption></figure>

### Table View vs Tree View

With Articles along with some other types of entities, you can have the Articles in either **Tree** view or **Table** view. You can alternate the view trough the icons below. The first is **Table View**, and the second **Tree View**.

<figure><img src="https://352909507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrNT40XJFAFlAhUX8CcQS%2Fuploads%2FWoEVVEUaDVdNM2ZxJZWV%2Fimg.png?alt=media&amp;token=90a6c600-1da6-4248-a418-4ee2f51e385b" alt=""><figcaption></figcaption></figure>

**Tree View** has a column on the left that allows you to see the entities hierarchy in a more visually efficient way. **In this documentation we are going to proceed using the Tree View.**

<figure><img src="https://352909507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrNT40XJFAFlAhUX8CcQS%2Fuploads%2F4CNhOj0mjdqwaSfBxqhc%2Fimage.png?alt=media&amp;token=584b4f75-137c-40dc-b859-f731d523ef7a" alt=""><figcaption></figcaption></figure>

**Table View** is displayed in the standard entity table form in TilliT, with only the top level folders or articles visible. To traverse to other child entities, click on the parent ones until you find them.

<figure><img src="https://352909507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrNT40XJFAFlAhUX8CcQS%2Fuploads%2Fz7iVAURuAKEDrGjbhQta%2Fimage.png?alt=media&amp;token=ffd4612d-cf06-4fd6-a5a9-d1c83a05f618" alt=""><figcaption></figcaption></figure>

### What you can configure

Click on the + (plus) to see all the options that you can create.

<figure><img src="https://352909507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrNT40XJFAFlAhUX8CcQS%2Fuploads%2FPbjgHGff5rIzsIQsAaBD%2Fimage.png?alt=media&amp;token=87fc7e31-84ad-4d7c-8176-eca78b99cd65" alt=""><figcaption><p>Create in Tree View</p></figcaption></figure>

<figure><img src="https://352909507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrNT40XJFAFlAhUX8CcQS%2Fuploads%2FTlnm05sUkmagLUnrva2i%2Fimage.png?alt=media&amp;token=949810d8-60cb-4169-9d01-c2fbdfe58b46" alt=""><figcaption><p>Create in Table View</p></figcaption></figure>

| Name          | Field                                                          |
| ------------- | -------------------------------------------------------------- |
| Folder        | A folder to organize your articles                             |
| Article       | A text file that you will be able to input texts and customize |
| Article - PDF | Upload your premade PDF article                                |

## Giving users permission to edit or publish

When creating accounts for [users](/tillit/knowledge-base/users/manage.md), you need to configure their roles to limit permissions.

The roles that can edit and publish articles are **ADMIN, MANAGER** and **WRITER.** You can give an **OPERATOR** an additional **WRITER** role to enable them the access to modifying articles without compromising other privileges.

<figure><img src="https://352909507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrNT40XJFAFlAhUX8CcQS%2Fuploads%2Fgit-blob-624594275c42b9e9d15a3872a2331ea042967289%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://352909507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrNT40XJFAFlAhUX8CcQS%2Fuploads%2Fgit-blob-72926c5b21172525c06aaf294209905f54a5bd15%2Fasset-articles-Pasted-image-20260413135725.png?alt=media" alt=""><figcaption></figcaption></figure>

<figure><img src="https://352909507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FrNT40XJFAFlAhUX8CcQS%2Fuploads%2Fgit-blob-3c8ad7ed403fdde0011dd2c46a23b9eb47c87662%2Fasset-articles-Pasted-image-20260413135742.png?alt=media" alt=""><figcaption></figcaption></figure>

## Related Topics

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Managing Folders</strong></td><td>Everything you need to know about creating, updating, organizing, and maintaining your Folders</td><td><a href="/tillit/knowledge-base/setting-up-tillit/articles/managing-folders.md">Managing Folders</a></td></tr><tr><td><strong>Managing Articles</strong></td><td>Everything you need to know about creating, updating, organizing, and maintaining your Articles</td><td><a href="/tillit/knowledge-base/setting-up-tillit/articles/managing-articles.md">Managing Articles</a></td></tr><tr><td><strong>Where to Use Articles</strong></td><td>Learn where to use articles across your workspace.</td><td><a href="/tillit/knowledge-base/setting-up-tillit/articles/where-to-use-articles.md">Where to Use Articles</a></td></tr><tr><td><strong>Versioning &#x26; Exporting</strong></td><td>Manage document lifecycle with revision history, restore previous versions, and export content for offline use.</td><td><a href="/tillit/knowledge-base/setting-up-tillit/articles/versioning-and-export.md">Versioning &amp; Export</a></td></tr></tbody></table>
