> For the complete documentation index, see [llms.txt](https://help.tillit.cloud/tillit/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tillit.cloud/tillit/knowledge-base/users/manage/user-confirmation.md).

# User Confirmation

### Overview

All new users will have the status of Force Change Password. This means that the new user needs to confirm access to the TilliT instance.The first time the user logs into TilliT, they will be asked to change that password. For security reasons, TilliT enforces a strong password.

<figure><img src="https://s3.amazonaws.com/helpscout.net/docs/assets/60208fd212248b2c96d50eeb/images/6024a020a4cefb30ae5c9c5d/file-PyopHjSMjG.png" alt="Users list interface highlighting a user row with the Force_Change_Password status box outlined in red."><figcaption></figcaption></figure>

With the User details entered in the User setup, the system will automatically send an access notification - with a temporary password via SMS or Email; on which the new user needs to confirm. The confirmation also includes the change on password.

## Creating a User with Phone Number Only

Operators who do not have a corporate email address can be created using a phone number alone. When a user is created with a phone number and no email, TilliT sends the temporary password via SMS instead of email.

The user then logs in using their username and the temporary password received by SMS, and is prompted to set a new password on first login.