User Channels

Configure how TilliT sends you alerts and notifications through email, SMS, push, and in-app channels.

User channels define where TilliT sends your alerts and notifications. Navigate to your User Profile to view and manage your channels.

Channel Types

TilliT supports four notification channel types. Only EMAIL and SMS require you to manually create a channel. PUSH and NOTIFICATION are managed automatically.

Type	How it works	Manual setup required?
EMAIL	Sends alert emails to your email address	Yes
SMS	Sends alert SMS messages to your phone number	Yes
PUSH	Sends native browser or OS push notifications	No — managed via App Permissions
NOTIFICATION	Shows alerts in TilliT via the bell icon on the toolbar	No — enabled by default

Creating an EMAIL or SMS Channel

1

Navigate to User Profile > Channels.

2

Click Create.

3

Select the channel Type — either EMAIL or SMS.

4

Enter the Endpoint:

• For EMAIL: your email address (e.g. [e-mail])

• For SMS: your phone number in international format (e.g. [phone])

5

Ensure Active is toggled on.

6

Click Confirm to save.

Email Channel

SMS Channel

PUSH Notifications

PUSH notifications are sent as native browser or OS notifications — no channel needs to be created manually. They are managed through your browser's App Permissions.

Navigate to User Profile and open App Permissions to view your push notification status:

• Browser supports — whether your browser supports push notifications on your device

• Notification Permission — whether you have granted your browser permission to display notifications

• Push Subscriptions — any active push subscriptions registered for your account

To enable push notifications, grant notification permission when your browser prompts you. You can also update this in your browser's site settings at any time.

NOTIFICATION - In-App Notifications

In-app notifications are built into TilliT and require no setup. Alerts are displayed through the bell icon on the TilliT toolbar. Any subscriptions using the NOTIFICATION channel type will appear there automatically.