Integrations

Take a deeper dive into creating channels and integrations.

Overview

Channels, e.g Webhook allows you to send data to other services when specific events are triggered in TilliT

For example, when a specific activity passes in TilliT, you can send the data in a payload to Microsoft Dynamics 365.

For setting up SMS, Email, Push notification and Notification in the TilliT app see the User Subscriptions

Navigation

Navigation: Settings > Integrations

Configure a Channel

Navigate to Settings > Integrations > Channels and create a Channel

Fill in the form and hit Save and Open

Name	Description
Name	The name of your channel
Type	Webhook, MQTT, Sftp, or WireFlow
Endpoint	See https://help.tillit.cloud/api/mqtt-api/subscribe-to-a-tillit-topic
Options	See below for general options and Sft channel options. It should be written as a json object export type ChannelOptions = { username?: string; headers?: any; authType?: 'OAUTH' | 'BASIC' | 'TOKEN'; tokenUrl?: string; clientId?: string; secretName?: string; scope?: string; grantType?: string; jsonata?: string; contentType?: string; // Support form-urlencoded content type }; export type SftChannelOptions = { tempFolder?: string; filePrefix?: string; host?: string; username?: string; port?: number; secretName?: string; }; Example: { "username": "myName", "tokenUrl": "tokenUrl.here" }
Transform Payload	This is a jsonata expression. See their documentation here - https://jsonata.org/. It is used to reduce the payload size so that only the requirement data will be sent to the channel.

Click the Save and close button to finalise.

WireFlow Channel Type

The WireFlow channel type allows TilliT events to directly invoke a WireFlow flow. When a subscribed event fires on a WireFlow channel, TilliT triggers the configured flow in your WireFlow environment and passes the event payload to it.

This is useful for building event-driven automation pipelines — for example, triggering a WireFlow flow automatically when an activity completes or an order status changes in TilliT.

See WireFlow for more information about creating and managing WireFlow flows.