> For the complete documentation index, see [llms.txt](https://help.tillit.cloud/tillit/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tillit.cloud/tillit/knowledge-base/shifts.md).

# Shifts

### Navigation

* Click **Shifts** in the left sidebar

<figure><img src="/files/LrfV86PDkPRGcZPc6fbN" alt=""><figcaption></figcaption></figure>

* You'll see a list of your assets
* Click on an asset name to open its shift calendar

<figure><img src="/files/l4KdEj41Few2YOjqAIaA" alt=""><figcaption></figcaption></figure>

The calendar displays shifts based on:

* **Shift Templates** you've configured for the asset
* **Calendar** assigned to that asset

### Understanding Shift Statuses

Shifts in TilliT automatically progress through different statuses:

#### **PLANNED** (Default Status)

* Shifts that are scheduled for the future
* Auto-generated from your shift templates
* Can be modified before they start
* Have planned start/end times but no actual execution times

#### **CONFIRMED**

* PLANNED shifts that you've reviewed and confirmed
* Allow you to override auto-filled information
* Still haven't started, but are locked in as approved
* You can reverse a cancelled shift by confirming it again
* It is kept for scheduling records

#### **ACTIVE**

* Shifts currently in progress
* Have actual start times recorded
* Track production events and progress
* Cannot be manually set, shifts become ACTIVE automatically when their start time arrives or if you start them from the asset.

#### **COMPLETED**

* Shifts whose end time has passed
* **Cannot be changed** once completed
* Have recorded actual start and end times
* Associated with production metrics and events

#### **CANCELLED**

* Shifts that were planned but won't happen
* Removed from active production tracking
* Can be reversed by confirming the shift again

### Working with PLANNED Shifts

When viewing a PLANNED shift, you have two options:

#### Confirm a Shift

Confirming a shift allows you to:

* Review and approve the shift before it starts
* **Override auto-filled information** including:
  * Number of workers assigned
  * Start time (From)
  * End time (To)
* Lock in the shift as approved for production

**When to confirm:**

* You've verified the shift details are correct
* You need to adjust worker allocation
* You want to modify the timing from the template default

<figure><img src="/files/J0Ko8JlQNuZh8fj16E5g" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/0BkJcDgAwTIiPcB8LHMa" alt=""><figcaption></figcaption></figure>

#### Cancel a Shift

Cancelling removes a shift from your production schedule:

* Use this when a shift won't be needed (e.g., scheduled maintenance, low demand)
* The shift remains in the system but won't affect production planning
* **This action can be reversed** by confirming the shift again

<figure><img src="/files/13OaKOGqyNZvuemw9uPg" alt=""><figcaption></figcaption></figure>

### Locking a Shift

Once you lock a completed shift, all events, activities and orders’ details cannot be changed or reissued. You can only lock completed shifts.

### Important Behaviours

#### Shift Continuity

* If you start a shift with the same name within 24 hours of a previous shift ending, the system will **extend the existing shift** rather than create a new one
* This prevents duplicate shifts and maintains continuous production tracking

#### Shift Validation

* Only one shift per asset per day with the same name can be ACTIVE
* Shifts cannot overlap on the same asset

#### What CONFIRMED and CANCELLED Shifts Don't Do

* They **don't count as running shifts** for production tracking
* They **don't associate with production events**
* They **don't prevent new shifts from starting**
* They **don't trigger target calculations** or order progress updates

#### What Happens When Time Arrives

* PLANNED or CONFIRMED shifts automatically become ACTIVE when their start time is reached
* Once ACTIVE, shifts begin tracking actual production data
* When the end time passes, shifts automatically become COMPLETED