# Introduction for New TilliT Customers

### What is TilliT?

* TilliT fills the roles of **Manufacturing Execution System (MES)** and **Connected Frontline Worker (CFW)** software.
* TilliT guides operators step by step to produce products and collects feedback from machines and operators to ensure production is on track.
* TilliT provides **visibility and data** to the business to analyse production efficiency & quality
* TilliT enables continuous improvements to make the business more cost effective and competitive

### Who is TilliT for?

* **Manufacturers who produce repeat orders of multiple product lines**, typically in volume quantities (eg. food, beverage, dairy, wine, coffee, plastic, rubber, packaging)
* **Manufacturers who are using whiteboard or paper for**: schedules, work orders, pre-start checks, quality checks, downtime/slow running reports, calibration or cleaning logs etc

### Which functional areas does TilliT cover?

* **Production Scheduling** – AI optimisation of production resources, respecting all constraints
* **Digital Work Orders** – Replaces paper job packs, providing live status updates and eliminating errors
* **Production Workflows -** Guiding operators step-by-step through best practice production processes
* **Digital SOP’s** – Every operator has instant access to latest work instructions and documentation
* **Paperless Quality (QA/QC)** – Replaces paper forms, providing live compliance checks & audit history
* **Asset Performance (OEE)** – Equipment monitoring for Availability, Performance and Quality metrics

### Key users

* **Production Staff** – See current and upcoming work order and step by step how to execute them
* **Production / Operations Managers** – At a glance overview of how all current work orders are tracking versus schedule. Receive escalations/alerts for issues flagged by operators
* **Planners / Schedulers** – Optimise the sequence of work orders to best utilise available assets
* **Business Owners / GM** – Status and performance at a glance. Insights into operational capacity & efficiency
* **Quality Managers** – Review quality data for current and historic production. Receive alerts/escalations for

  quality issues
* **Continuous Improvement Managers** – Use data to benchmark and improve the end-to-end production process.

### How does it help?

* Everyone has access to all details of the current order, eliminating the need to find someone to ask.
* Every required action is guided, checked and confirmed by the system, so operators no longer have to remember what they need to do and when.
* Everyone in the business will know at a glance if orders are on, ahead or behind schedule
* Tracking why you are behind enables improvements to be put in place to eliminate that issue in future
* By “knowing” every product, checks can be performed at every step to catch issues
* New operators have step-by step guidance from day 1.
* Experienced operators can help to improve and refine the workflows including tips and best practices to make each task more efficient