> For the complete documentation index, see [llms.txt](https://help.tillit.cloud/tillit/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.tillit.cloud/tillit/knowledge-base/users/no-site-assigned.md).

# No Site Assigned

What to do if you see a "no site assigned" message when logging in to TilliT.

If your account has not been assigned to a site, TilliT will log you out and display a message on the login screen explaining why.

## Overview

TilliT requires every user to be assigned to at least one site before they can access the platform. If a user logs in and no site has been assigned to their account, they are automatically logged out and a message is displayed on the login screen.

The message remains visible after the logout redirect so you can read it and contact your administrator with the specific reason.

## What you will see

When this occurs, the login screen displays a message similar to:

> No site assigned to your account. Please contact your administrator.

## What to do

If you see this message, contact your TilliT administrator and let them know your account does not have a site assigned. Your administrator can assign a site to your account from the User Management settings.

{% hint style="info" %}
You do not need to take any action in the app. Once your administrator assigns a site to your account, you can log in normally.
{% endhint %}

## For administrators

To assign a site to a user:

1. Navigate to ***Settings > Users***
2. Locate and open the user's profile
3. Assign the appropriate site to their account
4. Save the changes

The user can then log in successfully.